Glenn and Jenelle Wagner purchased The Pines Pet Resort in June 2004. After many years searching for quality boarding kennels all over Queensland we finally found what we were looking for at The Pines Pet Resort. The first year was very busy as we found our feet and undertook many improvements.

Jenelle is a qualified Veterinary Nurse with over 17 years experience managing a large small animal Veterinary Surgery in the northern suburbs of Brisbane. She graduated in 1991 and has undertaken many additional studies in animal behaviour, business and marketing.

Glenn worked part time at The Bracken Ridge Pet Motel while attending the University of Queensland to complete a Bachelor of Arts degree with a double major in journalism and human movement studies. Since graduation Glenn has predominantly worked in recruitment.

Glenn and Jenelle have a passion for all animals great and small and it is this love that has bought them to this end. Our family includes Grace and Angus, and Tulloch the Hungarian Viszla and Toohey the rescued Jack Russell Terrier.

The team at The Pines Pet Resort promises to be kind and loving and service every pet as if it were our own.

We respect all our pet guests and their owners
We maintain a clean comfortable facility
We will provide a safe fun stimulating environment
We will always work with owners to maintain and enrich their pet’s health


We require proof of current immunization (C5 for dogs and F3 for cats) and any other important medical information for each pet in our care
We constantly clean and sanitize our resort facilities using only quality products that ensure the safety of our guests
We will only serve quality fresh pet foods and snacks
Our staff will be attentive and maintain records for each pet during its stay
A qualified veterinary nurse owns and operates the resort. A veterinarian is available 24 hours a day. Veterinary treatment will be sort for any pet guest should it be deemed necessary.
Guests are charged for the day they check in – regardless of their arrival time. Guests will not be charged for the day they check out if they depart before 11am. After 11am a full day fee is charged.
An out of hour’s fee of $30 is assessed for any arrivals or departures not during normal business hours.